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A SURVEY STUDY ON CUSTOMER PERCEPTION TOWARDS COMMERCIAL BANKS ATM SERVICES IN ABUJA (A STUDY OF UNITED BANK OF AFRICA)

CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Customer satisfaction is one of the most discussed topic in banks and various organizations. In the last several years, Nigeria has made significant technical advances in the field of information and communication technologies (ICTs). This has made it easier for banks and other financial institutions to offer […]

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