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ROAD TRANSPORTATION MANAGEMENT AND CUSTOMER SATISFACTION IN NIGERIA

CHAPTER ONE INTRODUCTION Background of the study Customer satisfaction is crucial for the success and survival of any business. It is one of the important determinants of loyalty. That’s why; it is a key aspect of companies’ strategic planning. Customer satisfaction is a sense of pleasure and bliss as one feels after purchase or usage. […]

BACTERIOLOGICAL EXAMINATION OF IDODO RIVER

Abstract This work was aimed at assessing microbial coal of Idodo river in Enugu state Nigeria. The samples of river was obtained from the arc of low activity, and a place where human activities are very high. The samples were collected very early in the morning and afternoon. They were examined to determined the bacterial […]

A STUDY ON MARITIME ACTIVITIES CONTRIBUTION TO ENVIRONMENTAL DEGRADATION OF COASTAL AREAS IN NIGERIA

ABSTRACT The study examined maritime activities contribution to environmental degradation of coastal areas in Nigeria: analysis of the impacts to environmental degradation of coastal areas. This study was undertaken majorly to assess the effect of marine pollution of coastal areas. Concerning methodology for this study, the major instrument used for this study is the questionnaire. […]

A STUDY OF PORT CONCESSIONING IN NIGERIA AND PRODUCTIVITY

ABSTRACT This study is on port concessioning in Nigeria and productivity. Consequently, the study is restricted to the productivity of Apapa port after the concession exercise. This study adopted a survey form of research in a cross-sectional manner. To obtain comprehensive data for this study, the Marketing/Commercial Department of NPA, the terminal operators as well […]

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