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CONFLICT MANAGEMENT IN GOVERNMENT ORGANIZATIONS

ABSTRACT

Organizations by their nature have built in conflicts, provided human beings come together for the purpose of achieving a goal. The mere fact that organizations make decision could cause conflicts. Conflict management in government organizations is worth investigating because the existence of conflict in an organization be it, public or private can affect among other things effectiveness and efficiency of such organization partnership wind-up, churches have broken away because they were unable to manage their conflict for instance, the Nkalagu cement company at Nkalagu now in Ebonyi State, research proved that it could not continue production due to inability to manage conflict of interests of the Eastern State, in the administration and control of the cement company. This study is interested in conflict management in government organization and Enugu State Housing Development Corporation in was chosen as a case study. Due to the need for organizations in human life, the earlier conflicts are resolved or property managed the better for the society, in this study data were collected through oral interview and to the management staff of Enugu State Housing Development Corporation. Eight research questions were of percentage as the most appropriate method of analyzing the data collected. It appears that the sources of conflicts in the corporation were mainly take interdependence and power tussle and the main resolution technique employed were getting the aggrieved leaders and resolving it with them, authoritative command identification of problem and choosing the strategy to adopt. The research has commended confrontational strategies for the resolution of organization conflict, in addition to organizational redesi8gn and expansion of resources.