ABSTRACT

The study was based on descriptive analysis of the motivational forces in service Industries, the case of PHCN, Uyo.
The chapter is divided into five (5) parts, The first chapter dealt with the general introduction of the research findings, the second chapter dealt with the research finding made in the course of the investigations, the third part dealt with researcher’s recommendation based on investigation while the fourth part will make the conclusion.
Finally the fifth part will provide suggestions for further studies.